Your questions

The most asked questions

+ - Why buy from Precisely Contacts?

Precisely Contacts was founded in an effort to pass along exceptional savings making quality contacts lenses an affordable option for everyone.  Our commitment to excellence has allowed us to stay at the forefront of the latest advancements in lens technology, ensuring that our customers always have access to the best contact lens products on the market.  Your satisfaction is our top priority.

+ - Do I need a prescription for contact lenses?

Yes, you need a valid contact lens prescription from an Optometrist. Contact lenses are medical devices that require proper fitting and monitoring to ensure proper eye health and vision correction. To purchase contact lenses online you will need the following information on your prescription:

  • Base Curve (BC)
  • Diameter (DIA)
  • Corrective power
  • Contact lens brand
  • Expiration date
+ - What will the expiry dates be on the lenses?

Our contact lenses are new and usually expire 3-6 years from the date the order is placed.  Our high order volume ensures you are getting lenses that have arrived recently from the suppliers. 

+ - What should I do if my contact lenses are uncomfortable?

Contact lens discomfort can be a result of a number of causes, including the lenses and the environment.  It is best to remove the contacts immediately and seek the advice of your Optometrist to determine the cause and prevent vision issues.  

+ - How often should I replace my contact lenses? (for this one please provide a link for each type to the shop page that matches)

Contact lenses should be replaced depending on the type:

In addition to proper lens care it is important to stick to the schedule for wear for each lens type to prevent any discomfort or vision changes.

+ - Can I wear contact lenses if I have dry eyes or allergies?

Whether you can continue with contact lens wear will depend on the severity of your dry eye.  There is a variety of contact lens options that can be more effective for patients with dry eye.  It is best to see your optometrist to determine what the best option is for you and your vision.

If you have allergies that cause any discomfort or irritation during contact lens wear we recommend you see your optometrist to find the best solution for your needs.

+ - Who can I contact to discuss my order?
You can contact us at orders@preciselycontacts.ca